We continually monitor, review and improve our service to ensure that we exceed the expectations of our customers and our clients.
Medical Reporting Organisation (MRO) Agreement
The MRO Agreement provides predictability in the cost of medical evidence and streamlines the recovery of costs for medical reports in personal injury claims. The agreement facilitates direct billing to insurers for medical reports, allowing third party insurers to pay medical fees directly for Orthopaedic, A & E and GP reports where damages are less than £15,000, excluding soft tissue injury claims brought under the MoJ’s Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents (MedCo).
Medical Reporting Organisation Agreement
View Compensators / Insurers and Medical Reporting Organisation who are currently signed up to the Agreement amro-uk.co.uk/mro-agreement-signatories
Multi Track and Clinical Negligence Cases
We recognise the special care needed for cases of a more complex nature so we have developed a bespoke service to take care of clinical negligence, multi track and catastrophic injury cases.
Our case managers have years of experience as account handlers within Mobile Doctors. For such cases where typically damages will exceed £25,000 and the case process period will be longer, our team will ensure that each file is handled individually with the service being tailored to the specific requirements of each case.
- The medical requirements of each case will be discussed with you to ensure that the right expert is selected
- You will be updated at each stage of the medical process which will ensure that the best possible solution is delivered
- You will receive 2 years extended credit on all medical fees and services
For more information relating to multi track services please contact the case managers on:
- Email: info@mobile-doctors.co.uk
- Phone: 0344 567 1111
Postal address for all case related correspondence:
- Mobile Doctors, 4 The Courtyard, Waters Meeting Road, Bolton, BL1 8PB
Treatment, Rehabilitation and Physiotherapy
We provide full treatment and rehabilitation as well as diagnostic services through our sister company Overland Health – www.overland-health.co.uk
Following the initial examination the Medical Examiner may need more information or recommend further diagnostics for the client. These could cover a wide variety of requirements such as:
- X-rays
- MRI scans
- CT scans
- Blood tests
- Ultrasound
- Diagnostic imaging
- DEXA
- Arthroscopy
Mobile Doctors can assist in arranging any of the above services, email us your requirements at info@mobile-doctors.co.uk