At Mobile Doctors we pride ourselves on the excellent relationships we have with over 1000 medical experts across the UK.
We have a dedicated team of experienced professionals whose role it is to manage our panel of experts to ensure we can deliver the best possible service to our clients. This commitment to service means we can provide service levels that regularly exceed industry standards. We manage the client journey from the moment we are instructed to the point that the case is settled and since our founding in 1989 we have had an enviable reputation in the industry for the quality of our service.
We have passed the Tier 1 MedCo audit and have full Tier 1 accreditation.
Despite market pressures we still adhere strictly to AMRO rates and have chosen to grow our business by investing internally in both expertise and systems rather than by using other methods currently available to increase visibility and generate MedCo instructions.
All of our colleagues are equally committed to the delivery of an outstanding service and we have an extensive internal development program in place to ensure that all of our colleagues have the tools they need to do their job and to progress within the company. Being part of Slater and Gordon provides us with the resources and support we need to ensure we retain our position in the market. Since the advent of MedCo new SLAs have been set and “service” has become a priority that Mobile Doctors have been happy to embrace. We have adapted our systems and written bespoke software to ensure the whole process of instructing us through MedCo is as professional and efficient as possible.
Now more than ever, law firms need reliable partnerships to help them navigate the compliance heavy personal injury industry.