Mobile Doctors Newsletter - March 2009

"This year promises to be an exceptional one, coming on the back of an outstanding year for Mobile Doctors in 2008. Last year saw the acquisition and full integration of Medifiche, completed with their relocation to the main office at Woodford Green; the wide take up of the new rehabilitation and diagnostic services provided in partnership with Nuffield Health; and witnessed the benefits of the changes made to the business via process re-engineering, substantially reducing administration costs. Our continued commitment to delivering faster, higher quality services for less, embracing the challenges set by an ever-changing marketplace, has culminated in record growth and a 30% increase in turnover.

With strong financial governance at our heart, consolidated by the substantial support recently secured from the Bank of Scotland, we are confident and enthused by prospects for 2009, with a number of exciting developments underway. Therefore we would like to welcome you to the inaugural Mobile Doctors newsletter, published every quarter to keep you up to date with the latest developments to our services, upcoming events and general news. We welcome any comments and feedback to help us progress from strength to strength."

Matthew Game, Chief Executive Officer

News:

Sharing savings with our customers: reduced WAD grade physiotherapy fees
We kicked-off 2009 by announcing a price reduction of up to 40% for our Whiplash-Associated Disorders (WAD) physiotherapy. This was made possible by the success and number of instructions we have received for physiotherapy treatment during the first 12 months of our exclusive partnership with Nuffield Health. We strongly believe that it is only fair to share our operational cost savings with our customers during these testing economic times, and hope to offer similar reductions where possible in the future.

For full details of our treatment and rehabilitation services, including links to the full price list for 2009 and our adherence to the 2007 rehabilitation code, please click here.

Supporting BRAKE throughout 2009:
Following our donation to Brake last year in lieu of sending out Christmas Cards, we are pleased to announce the continuation of our support throughout 2009. Brake is an independent national road safety charity, which aims to reduce death and injuries on the road through education and campaigning, and support those injured or bereaved. Having seen first hand the devastating consequences of road traffic accidents, we are committed to helping Brake in its life-saving work.

For more on Brake, please click here.

Paul Crowther, Sales and Marketing Director will be taking part in a Olympic distance London triathlon event on the 2nd August with the money raised being donated to Brake. We will keep you informed of plans and where sponsor donations can be made, closer to the date.

Watch this space in forthcoming newsletters...

Introducing service updates in Medical Report Pack:
To keep you up to date with service developments as and when they happen, Mobile Doctors has initiated including promotional literature at the end of your medical report packs. Each service promotion runs for approximately three months and all our customers can opt in or out at anytime. To date we have promoted our Rehabilitation service and price reduction for Whiplash Associated Disorders. Look out for the Diagnostics promotion towards the end of the month.

Please contact newsletter@mobile-doctors.co.uk to opt in or out, or for more information.

New Appointments in Business Development team
We are delighted to inform you that the Business Development team has now fully completed its restructure and can announce the addition of 2 new members.

 

  • After 10 years with Mobile Doctors, ultimately heading up our high value team, Kongchee Man has now taken up a new position as the Business Development team member responsible for accounts in the South of England.
  • A new member to the Business Development team who will be responsible for the North of England and Scotland will join Mobile Doctors on March 23rd. We will update you with their details following their induction.
  • Jacki McLaren who has been with us for nearly 6 months now will look after accounts in the Midlands, SouthWest & Wales. Qualified as a solicitor (currently non practising) after many years' experience in private practice handling predominantly claimant personal injury RTA, EL and PL claims, Jackie has been employed in both fee earning and managerial capacities within the legal profession and as such has great empathy with members of the profession.
  • Neil Ross Business Development Manger, who has national responsibility for business development within the organisation, will oversee the activities of the Business Development team.

 

All of these roles are field based and the restructure will mean much more face to face contact with our instructing parties than ever before. Please do take advantage of this and ask them to arrange to visit you at your convenience. We have many exciting new products and services, particularly surrounding rehabilitation to tell you about, as well as many developments to our online web based facilities that will help maximise the efficiency in which we deliver medical evidence to you. 

All of these roles are field based and the restructure will mean much more face to face contact with our instructing parties than ever before. Please do take advantage of this and ask them to arrange to visit you at your convenience. We have many exciting new products and services, particularly surrounding rehabilitation to tell you about, as well as many developments to our online web based facilities that will help maximise the efficiency in which we deliver medical evidence to you.

Please contact a member of our Business Development team today on any of the numbers below or email our marketing department on sales@mobile-doctors.co.uk.

 

  • Kong Chee Man - Business Development (South) 07825 008114
  • Jacki McLaren - Business Development (Midlands and Wales) 07500 445342
  • Business Development (Northern) TBA 

 

Examiner Training Course:

Consistent demand and positive feedback has resulted in another date being added to our "Excellence in Report Writing" course, which instructs medical experts on writing reports, analyses completed cases and looks at how reporting fits into the litigation process.

The next course date is on the 19th March at the Mobile Doctors Head Office, with further courses in the pipeline

Events

Mobile Doctors exhibited at Post Magazine's Motor Claims Conference on 12th February in London, which turned out to be a great success. The conference was fully attended by leading insurance claims directors and managers, solicitors and accident management companies. We presented our latest products and innovations including the physiotherapy treatment for "Whiplash Associated Disorders», intended to reduce the overall cost of personal injury claims. We were also proud to demonstrate our online case management system which would give accident management companies, solicitors and insurers the ability to track live cases as well as being able to gather important management information relating to the medico legal aspect of a claim. Mobile Doctors continue to meet with many of the industry's leading insurers to develop future working relationships.

We hope to see you at some of the upcoming dates in the Mobile Doctors' events calendar, detailed below:

8th-15th March - Hosting The 9th Annual Mobile Doctors Personal Injury Conference, Verbier

26th March - Supporting the Spinal Injuries Association Cornflower Ball, Manchester 

2nd April - Exhibiting at the Legal and Medical Conference, London

23rd-24th April - A sponsor at the APIL Conference and AGM, Newport

19th May - Mounting two teams for the Apil Charity Golf Day, Meriden

21st May - Panel speaker and representative attendance at the CSC Conference, Manchester

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